Frequently Asked Questions
Who is Joomla!America? E-mail
Who is Joomla!America?

Joomla!America is the result of a merging of Nepsa & Joomla!America to become bigger and better. Okolo Schwinn-Clanton, owner and founder of Nepsa, LLC and Kamal Larsuel, owner and founder of Joomla!America Hosting and Wicked Web Consulting joined forces and Joomla!America was born.

 
What makes J!A so different then... E-mail
Who is Joomla!America?

We thought a long and hard about the positioning of Joomla!America, and finally came to the following conclusion:

Read more...
 
Switching to Joomla!America E-mail
Changing Server to J!A

Switching from Nepsa Servers to Joomla!America Servers is relatively straight forward, although technically it's complex. This is the process we are following:

Thank you for confirming that you will switch to Joomla!America. We look forward to a long and fruitful relationship with you.

For your information and to guide you through what is involved in the changeover, the procedure we are using to effect the switch is as follows:
1.      Client confirms that they wish to stay with Joomla!America

2.      Joomla!America backups content on the NEPSA Server - this we have already completed...

3.      Joomla!America sets up Clients cPanel on Joomla!America’s Server and transfers all content to new server.

4.      Joomla!America tests that the website has been properly transferred and functioning normally.

5.     Joomla!America or Client changes Domain Control Panel. Like GoDaddy, EMON, etc from:

NS1.NEPSA.COM to NS1.JOOMLAAMERICA.COM

NS2.NEPSA.COM to NS2.JOOMLAAMERICA.COM

6.      Joomla!America sends Client Username and Password to cPanel....

7.      Joomla!America opens an Account in Name of Client on Billing Platform and sends a Welcome e-mail requesting Client to fill in Personal Account Details.

NOTE: THIS MAY BE IMPORTANT TO YOU:

E-MAILS left on the NEPSA Server will NOT BE TRANSFERRED. Please ensure you have downloaded ALL MAIL RECEIVED. Go here to learn how to set up your e-mail accounts on cPanel...

 
Website Design E-mail
What Services does J!A Provide?
 
2nd Disc Back Up E-mail
What Services does J!A Provide?

Simply, this is an additional disc that Joomla!America has in their server in the USA. At the end of every day, your entire hosting package is backed up to a "mirror disc" through an automatic process. Your content is therefore in total and constant back up mode.

We provide you with 100% of your server package at a cost of 50% discount on the value of your package. For example, if you choose:

Joomla!America's J!A 250MB Hosting Package at a cost of $4.99 per month, you pay $2.50 per month - WE NEED A BUY BOX HERE

Joomla!America's J!A 500MB Hosting Package at a cost of $9.99 per month, you pay $5.00 per month - WE NEED A BUY BOX HERE

Joomla!America's J!A 750MB Hosting Package at a cost of $14.99 per month, you pay $7.50 per month - WE NEED A BUY BOX HERE

Joomla!America's J!A 2500MB Hosting Package at a cost of $49.99 per month, you pay $25.00 per month - WE NEED A BUY BOX HERE

 
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