Frequently Asked Questions
How to create e-mail Accounts on cPanel E-mail
General Tech Information

When you sign up for hosting with Joomla!America (Legal Terms & Agreement) on completion of the process you will receive a Welcoming E-Mail with instructions on how to enter your own cPanel. CPanel is where you will be able to carry out various basic and more complex tasks. One of these tasks will be to create your own e-mail accounts. The process is simple:

1.  Login to your Personal cPanel using the Username and Password sent to you separately - THIS USER NAME AND PASSWORD SHOULD NOT BE GIVEN TO ANYONE...

2.  Your cPanel will open and looks like this cPANEL

3.  On the 2nd Row, you will see MAIL - Click the 1st Icon in this section - Email Accounts. This will take you to Email Accounts.

From this, follow the clear instructions and you will be able to create all the e-mail addresses you need. You will note that cPanel makes available: Horde, SquirrelMail and RoundCube Webmail.

For Direct Access to any e-mail account you create just enter: www.yourdomain.com/webmail to your Browser.

Please also be aware that security is an issue. Make sure your passwords strength are at least STRONG and protected. 

You can also see a Video Explanation for Creating an E-Mail Account

Make sure you limit the Mailbox quota, as you may exceed your Hosting Package.

If after all this you wish Joomla!America to create e-mails for you, there is a cost of $4.99 each. Please fill out n E-Mail Support ticket, clearly indicating all the necessary information.

 
An Atom Bomb to Kill a Gnat E-mail
General Tech Information

We recently received this (edited) e-mail from a Client, which we feel could be of interest to other users:

The error message read: Service Executable has encountered a problem and needs to close.  We are sorry for the inconvenience.

Our Client said this: I sent the above message to you because I thought - erroneously I might add - that it was caused by my changing some settings on my computer in order to view my site before letting it go live. This was pure coincidence. That said, I am passing on what new info I've gleaned, in the hope that you will have the answer if someone else asks.

I believe the problem is caused by having Windows Defender on one's computer, as well as more than one other spyware program. I have a few. I tend to use an atom bomb to kill a gnat. I need to know that gnat is dead. And I have this bulldog mentality that prohibits me from going forward, because I need to first understand and fix problems as they come my way.

Anyway ... I pass it on. Hope it elucidates if nothing else.

 
What is a Domain Name? E-mail
General Tech Information

The term domain name has multiple related meanings:

  • A name that identifies a computer or computers on the Internet. These names appear as a component of a Website's URL e.g. en.wikipedia.org. This type of domain name is also called a hostname
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What is An IP Address E-mail
General Tech Information

Every computer that communicates over the Internet is assigned an IP address that uniquely identifies the device and distinguishes it from other computers on the Internet.An IP address consists of 32 bits, often shown as 4 octets of numbers from 0-255 represented in decimal form instead of binary form.

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What is the Minimum I need to get Online? E-mail
General Tech Information

This is the sequential list of what you will need to get your website or Blog online:

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